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Glossary

A simple guide to common Mango Masti words. For how ordering, payment, and collection work, read the FAQ.

Ordering

Order window

The period when Mango Masti is accepting orders for a seasonal batch.

Collection

The local handover point or arrangement where customers receive their order.

Volunteer

A community helper who supports collection, coordination, or local communication.

Reviews and feedback

Public review

A review a customer has agreed Mango Masti may show publicly after moderation.

Private feedback

A suggestion, complaint, or operational note sent privately to the team.

Public name

The name shown beside a public review, usually a first name or simple display name.

Member since

The earliest year Mango Masti knows someone was part of the community.

Customer labels

These labels are simple appreciation markers. They show a customer's Mango Masti journey and how regularly they support the seasonal community.

1

Newbie

Joined Mango Masti but has not ordered yet.

2

First-time buyer

Placed their first Mango Masti order.

3

Occasional buyer

Orders more than once, but not regularly in a season.

4

Regular buyer

Orders regularly during a Mango Masti season.

5

Loyal supporter

Supports Mango Masti across multiple seasons.

6

Community ambassador

Helps Mango Masti grow or run well.

Newbie

Joined Mango Masti but has not ordered yet. No known order yet.

First-time buyer

Placed their first Mango Masti order. One known order.

Occasional buyer

Orders more than once, but not regularly in a season. More than one order, but less than 70% of a season.

Regular buyer

Orders regularly during a Mango Masti season. At least 70% of a season.

Loyal supporter

Supports Mango Masti across multiple seasons. Multiple seasons of support.

Community ambassador

Helps Mango Masti grow or run well. Referrals, helpful feedback, volunteering, or community support.